Shipping

Holiday brake for August . To hang out with my family 

My next postal date will be the 2nd of September 2020. 

You can still place orders as usual, thank you for your patience.

SHIPPING OVER THE COVID19 LOCKDOWN

I will continue to post out as long as the postal system is running, and I remain well to do so, Shipping will only take place on FRIDAYS ONLY this is to minimise exporter to the amazing staff at my post office who hold my Drop & Go account. 

Though out this period singed for package will no longer require a signature, please not if it is taken to a sorting office you will now have to rearrange a delivery directly with the Royal Mail website.

As of the 1st of July 2020 Royal Mail has added a ZONE 3 this covers US, Canada and Mexico. These new tariffs are not reflective in out shipping cost. All packages to zone 3 will now be sent tracked this is due to the time in which it is taking for deliveries to arrive. That way you will receive your tracking number and be able to see where your yarn currently is. 

I have add a 2nd class post, as well as a 2nd class post which will be subsisted by me, it will cost you £1.90 I will pay the other £1.30 and is for anyone who feels that the postage cost just is a step too far for justifying having hand dyed yarn. *Again I can not take responsibility for any lost packages on 2nd class post as it is not insured. 

 

All packages Under £50 will be sent 1st class in the UK we do not take responsibility for lost packages and can only provide post date and receipt number if this occurs.  

If you wish your package to be recorded please see option at check out. ( this insures your postage up-to £50)

All packages Under £50 outside of the UK will be sent as standard delivery, we do not take responsibility for lost packages and can only provide post date and receipt number if this occurs.

There is a Track and sign option at checkout. ( This insures your postage up to £50).

postage will automatically be send singed for if over £50 in the UK and Tracked to the rest of the world.   

* Note No claims can be made for lost packages with standard delivery and no refunds or replacement will be provided. If you want to guarantee delivery then please opt for Recorded/ Tracked options this is the responsibility of the buyer. 

** We strongly recommend that for orders over £50 that you opt for recorded delivery (see above point).

Please note that for international orders, the purchaser is responsible for any customs duties or taxes.

If you want something a little quicker then please contact us and we will see what we can do.